Failing to ensure that your line managers have the proper skills and knowledge to carry out their roles as a supervisor or manager can create significant risks for your business (including possible claims and tribunals as well as time consuming appeals). It can also have a negative effect on the enthusiasm and productivity of the teams or individuals they manage. Do your managers and team leaders understand their right to manage? Consistent and effective management is the key to employee engagement and performance.
All embraceHR training courses include practical examples of real-life case studies that are applicable, current and relevant, ensuring your managers know the essential leadership and HR processes in order to comply with the law, reduce risk to your business and get the best out of their team members. We also provide essential toolkit items such as accompanying documentation, crib sheets and flow charts to help managers understand the steps to take in each process and enable them to have the skills to handle a variety of management situations with confidence, courage and composure.
● Absence & Attendance Management
● Performance Management
● First Level Investigation Skills
● Disciplinary Investigations
● Grievance Investigations
● Accident Investigations
● Interviewing Skills
● Dealing with Substance, Drug & Alcohol Misuse
● HR Basics
● Coaching Skills
● Appraisal & Feedback Skills
● Train the Trainer
● Probationary Management
● TUPE transfers & Redundancy situations
● Handling Difficult Conversations
● Dealing with Bullying & Harassment
● Understanding Management & Employee Styles
We spend time understanding your business and can adapt the courses to suit your needs and ensure the training is relevant. All of our courses can be provided as high energy, high impact bite-sized circa 2-hour interactive training sessions (thereby minimising the impact on production and time away from the workplace), which are becoming increasingly popular with organisations. Alternatively, we can combine sessions into half or full day practical Leadership Development Programmes from the available options. We can also extend many of the sessions for more in-depth content and focused learning. Talk to us for more details about our interactive and informative training sessions.
We can conduct Training Needs Analysis (TNA) and we also offer tailored ‘Core Skills’ training for your team members, helping them to develop their skills and feel valued by you, the employer. These include:
● Customer Service ● Time Management ● Equality, Diversity & Discrimination Skills ● Assertiveness Techniques ● Communication Skills ● Resilience ●